JPY Consultancy Services.

Help. Advice. Implementation. Job done!

What we do and how it works...

Consultancy requires a mix of many skills to deliver services and solutions to customers.
One of the primary skills is the ability to listen to customers and to understand their requirements.​

At JPY, consultancy services are available where an expert is required purely on a time-materials basis.
This may cover investigating a specific network problem, training on a product or process
for which no training course exists, installing a product or the provision of general or technical advice.

​Senior consultants are available at a fixed daily rate within a 50 mile radius of the centre of London.
Outside that radius there is an additional charge for travelling expenses and subsistence expenses.

What we do and how it works...

  • Telephone consultancy and remote (off-site) access:

    • £150 per hour or part hour during office hours (9am-5pm)
    • £250 per hour or part hour outside of office hours
  • On-site consultancy (during office hours):

    • Half-day (up to 4 hours): £800
    • Day (up to 8 hours): £1600
  • For all visits, up to 2 hours of travelling time is provided at no additional cost. Beyond, 2 hours, travelling is charged at £50 per hour.
  • For visits beyond a total of 5 hours travelling time or when more than one consecutive consultancy day is required, JPY reserves the right to charge for an overnight stay at a convenient 3 or 4 star hotel.
  • Travel, accommodation and subsistence expenses charged at cost. Our travel mileage charge is £0.45 per mile from Surbiton. For overseas visits or visits beyond 200 miles from Surbiton, JPY will charge the lowest available public transport (air, train) fare.
  • Any cancellation must be made 24 hours before scheduled consultancy. For notice less than this, JPY reserves the right to charge consultancy fee plus any expenses incurred.
  • VAT will be added at the prevailing rate.

Terms and Conditions...

Consultancy is undertaken on the strict understanding that:

  • It is permissible to connect a JPY computer to the customer's network.
  • The customer has backed-up all data prior to any consultancy.
  • Internet access is available on the customer's site.

Unless otherwise agreed, consultancy is provided purely on a time/materials basis during normal working hours. There are no guarantees of the work that can be accomplished in the available time.